Privacy Policy


This website is an initiative by Label Media Limited (trading as Marvellous).

For any queries about the processing of information on the website please contact hello@wearemarvellous.com.

This statement relates to our privacy practices in connection with this website, which may contain links to other sites, including sites maintained by other Label Media Limited companies that are not governed by this Privacy Policy. We are not responsible for the content or privacy practices of external websites. Any external links to other websites are clearly identifiable as such. Some technical terms used in this statement are explained at the end of this page.

Privacy and personal information

We respect your right to privacy and only collect personal data about you on this website that you volunteer (for example by e-mailing us or by using our online forms). All personal information that you volunteer to us will be treated with the highest standards of security and confidentiality, strictly in accordance with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. Any information which you provide in this way is not made available to any third parties and is only used by us in line with the purpose for which you provided it. We store all personal data on servers located in the European Economic Area (EEA).

Collection and use of tracking information

In accordance with industry standard practice, we record every visit to this site. This information is used to improve the operation of the service and to provide statistical information about the use of the site.

Technical details in connection with visits to this website are logged. Whilst an IP address is now classified as Personal Data under the terms of the General Data Protection Regulation.

Details logged include the following items:

  • The date and time of every visit to an individual page
  • Each page visited on the site on such a visit
  • The  IP/network address of the visitor
  • The type of web browser used by the website visitor
  • The device used by the website visitor

We may make these technical details available to companies under the control and direction of Label Media Limited  in order to provide analysis of advertising and website traffic. These other companies may be supplied with, or have access to, this information solely for the purpose of providing these services to us or on our behalf.

HubSpot

This site uses HubSpot tracking to assign visitors who have filled in a contact form, or have downloaded information that requires an email address to access that information. The data is passed to our CRM system and will track pages visited along with other interactions on the website.

The Privacy Policy for HubSpot can be accessed here: https://legal.hubspot.com/privacy-policy

HotJar

The site uses HotJar technology to improve the visiting experience.

The HotJar privacy policy can be accessed here (see the End User section): https://www.hotjar.com/legal/policies/privacy

Google

Google has its own independent data protection policy which can be accessed here: https://www.google.com/intl/en/policies/privacy/.

Data Retention

We retain personal data to provide our services and to comply with applicable laws, regulations and professional obligations that we are subject to. Unless a different time frame applies as a result of specific legal, regulatory or contractual requirements, where we retain personal data in accordance with these requirements, we retain personal data for 28 days and then we dispose of personal data in a secure manner.

Changes to this privacy policy

We regularly review this Privacy Policy and will post any updates to it on this webpage. This Privacy Policy was last updated on 27th June 2018.

Cookies

Label Media Limited uses cookies on this site but they are not used to record personal data. We have enabled Google Analytics Demographics and Interest Reporting which infers general demographic data (such as age, gender, and interests) on visitors but does not collect any personally identifiable information. Visitors can use this website with only minor loss of functionality if cookies are disabled from the web browser. If you would like to prevent Label Media Limited from using cookies when you visit our site, please update the privacy setting in your chosen web browser. You can access information on privacy and set the control cookie acceptance settings for web browsers (and Google Analytics) using the following links:

Chrome: https://google.com/chrome/browser/privacy/

Safari: https://support.apple.com/kb/PH19214

Internet Explorer: https://windows.microsoft.com/en-gb/windows/change-internet-explorer-privacy-settings#1TC=windows-7

Firefox: https://support.mozilla.org/en-US/products/firefox/protect-your-privacy

Opera: https://opera.com/help/tutorials/security/privacy/

Google Analytics: https://tools.google.com/dlpage/gaoptout

Also, you can opt-out of other third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page: https://optout.networkadvertising.org/

Glossary of technical terms used

Web browser

The piece of software you use to read web pages. Examples are Internet Explorer/Edge, Google Chrome, Safari, FireFox, and Opera.

URL

URL is the acronym for Uniform Resource Locator — a way of specifying the precise location of a page or other piece of information on the Internet.

Network address

A number (for example 192.168.00.00) which identifies a device connected to the internet. Every device connected to the web has a network address, although the address may not be the same every time a connection is made, depending on how you access the internet.

Cookies

Simple text files, placed on your device by a website in an area controlled by your web browser. Cookies act as a “memory” for the website and can be used for a wide variety of purposes. View cookie policy.